Term and Conditions

By using www.bestcarepetshop.lk ”, you agree to these conditions. Please read them carefully. If you do not wish to be bound by these Terms and Conditions, You may not access or use this Service. If You utilize the Service in a manner inconsistent with these Terms and Conditions, Best Care Pet's Shop (Pvt)Ltd, may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse. Best Care Pet's Shop (Pvt)Ltd may modify the Terms and Conditions at any time, and such modification shall be effective immediately upon posting the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Services shall be deemed your conclusive acceptance of the modified Terms and Conditions.


Please review our Privacy Notice, which also governs your use of Best Pet's Shop (Pvt) Services, to understand our practices. Electronic Communications When you visit the Site or send e-mails, you communicate with us electronically. You hereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Trademarks and Copyright

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the exclusive property of Best Care Pet's Shop (Pvt)Ltd Ltd, its Partners or its vendors and such content is protected under the Intellectual Property Act of Sri Lanka No 36 of 2003.

Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize Best Care Pet's Shop (Pvt)Ltd to assume that any person using the Site with your password and user name either is you or is authorized to act for you.

Product Descriptions

Best Care Pet's Shop (Pvt)Ltd together with its Partners attempts to be as accurate as possible. However, Best Care Pet's Shop (Pvt)Ltd does not warrant that the product descriptions provided by the Vendors or other content of this Site is accurate, complete, reliable, current, or error-free. If a product offered through the Site itself is not described, and you are not satisfied with the purchase, your sole remedy is to return it in its unused condition to the Vendor concerned. It would be the Vendor’s responsibility to ensure merchantability and fitness for a particular purpose of the products and services they offer through the Site.

Copyright Complaints

Best Care Pet's Shop (Pvt)Ltd respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please report it in the manner prescribed below.

Risk Of Loss

All items purchased from Best Care Pet's Shop (Pvt)Ltd are made pursuant to a delivery contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.


The list price displayed for products on our website may or may not represent the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. All prices shall be listed in Sri Lankan Rupees (LKR).

Payment Terms

Best Care Pet's Shop (Pvt)Ltd offers the below payment options for your purchases.

Credit / Debit Cards

You can use your Credit Cards or Debit Cards (Your bank should support paying by Debit card online) which can be VISA, or MasterCard, to pay for the items you wish to purchase from our store.
We have partnered with Sampath Bank via VISA and Master Cards.